Refund policy

Returns & Refunds

We currently operate under a no refunds, no returns policy. Please ensure that you carefully review sizing information, product details, and your order summary before completing your purchase.

If you have any questions or concerns before or after placing your order, you can always reach out to us at nvctus.inc@gmail.com. Customer satisfaction is extremely important to us, and we are always willing to assist.

Damages and Issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or if you received the wrong item, please contact us immediately at nvctus.inc@gmail.com with your order number and photos of the issue. We will review the situation and work to resolve it as quickly as possible.